Some of our customers are receiving phone calls stating their debit or credit card has been blocked, cancelled, compromised, or their rate has been changed. They are then instructed to “press 1” and enter their full 16-digit account number for further assistance.
THESE CALLS ARE A SCAM.
Should you receive this phone call, please just hang up! Never give your card number, personal information or account information to an unknown caller.If you believe you have given your information out to a caller like this, contact us immediately at (319) 854-6104 or email info@exchangestatebank.net